Returns & Exchanges

At Sistaco™, we want you to be completely satisfied with your mineral manicure experience. If you are not entirely happy with your purchase, our 30-day return policy ensures a smooth and transparent process for all our beauty enthusiasts.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email with your order number and reason for return to receive your unique Return Authorization code.

• 2.
  Prepare Your Package

  Ensure the items are in their original packaging and unused condition, then securely pack them to prevent any damage during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided return label or use a trackable shipping service to send your parcel to the address specified in your return confirmation email.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, we will process your refund or store credit within 5-7 business days to your original payment method.